Terms and Conditions
Welcome to CraftEdge Security Marketplace. By accessing or using our website, creating an account, or purchasing products or services through our platform, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use the platform.
1. Marketplace Services
CraftEdge Security Marketplace is an online platform that facilitates the sale of security, safety, surveillance, cybersecurity, and related products and services by CraftEdge and, where applicable, verified third-party vendors. Product availability, pricing, and specifications are subject to change without prior notice.
2. User Accounts
Users are responsible for maintaining the confidentiality of their account credentials and for all activities conducted under their accounts. You agree to provide accurate, current, and complete information during registration and to keep your information updated.
3. Orders and Payments
All orders are subject to acceptance and product availability. Prices are displayed in the applicable currency and may include or exclude taxes, duties, shipping, or other applicable charges as indicated at checkout. Payments must be made using approved payment methods before orders are processed.
4. Shipping and Delivery
Delivery times are estimates and may vary depending on product availability, destination, customs procedures, and logistics providers. International customers are responsible for complying with their country’s import laws and for any applicable customs duties, taxes, or clearance fees.
5. Returns and Refunds
Returns and refund requests must comply with our Return and Refund Policy. Products that have been used, altered, damaged through misuse, or fall within non-returnable categories may not be eligible for return unless required by applicable law.
6. Vendor Responsibilities
Where products are supplied by third-party vendors, those vendors are responsible for the accuracy of product descriptions, warranties, and fulfillment obligations. CraftEdge reserves the right to suspend or remove vendors who violate marketplace policies.
7. Prohibited Use
Users shall not use the platform for unlawful activities, fraudulent transactions, infringement of intellectual property rights, or the purchase or distribution of products in violation of applicable laws or export control regulations.
8. Intellectual Property
All trademarks, logos, content, images, designs, and software on the platform are the property of CraftEdge Security Marketplace or their respective owners and may not be copied, reproduced, or distributed without prior written permission.
9. Limitation of Liability
To the maximum extent permitted by law, CraftEdge Security Marketplace shall not be liable for indirect, incidental, consequential, or special damages arising from the use of the platform, delays in delivery, third-party services, or events beyond our reasonable control.
10. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws of the Federal Republic of Nigeria. International transactions may also be subject to applicable laws and regulations in the customer’s jurisdiction. Any disputes arising from the use of the platform shall be submitted to the competent courts in Nigeria unless otherwise agreed by the parties.
11. Changes to These Terms
CraftEdge Security Marketplace reserves the right to update or modify these Terms and Conditions at any time. Continued use of the platform after changes are published constitutes acceptance of the revised Terms.
12. Contact Us
For questions regarding these Terms and Conditions, please contact CraftEdge Security Marketplace through the contact information provided on our website.
By using this platform, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.